We have been impressed by the exceptional quality of the windows, exactly as described in the drawings .The windows glide seamlessly and have been much admired. The three installers were excellent: they were efficient, conscientious and courteous.They took time to explain why the job would take longer than anticipated and each evening the part of the house where they had been working was spotless. All the other people we've encountered at Patchett e.g. the Area Sales Manager, Surveyor and Sales and Estimating Coordinator have been helpful and knowledgeable. We feel that Patchett Joinery deserves its outstanding reputation for quality and we recommend the company without reservation.