Testimonials​

We would like to thank you for the work your team has just completed to install our new windows and doors. We are really pleased with the new windows, and we especially love the doors and the extra light we now have both in the kitchen and hall. Thank you for your expert guidance and patience Janine, it really helped us to make the many decisions along the way 😊

Chris and the team have done a brilliant job, all the on-site team were friendly and easy to have around the house; they were also very helpful when we had queries and with resolving the minor issues we have raised… We have found the experience of working with yourselves and all of the team at Patchett Joinery very satisfactory. Everyone is very professional and good at the work they do and the end-to-end experience has been great.

The installation went very well, Chris and Jake were brilliant and the windows look great. Thank you to the team, an excellent job and we would recommend Patchett Joinery to all.

To say we are thrilled with the windows would be a massive understatement! When Nick came out to have a look at our house and give us a quote, he said that we wouldn’t be able to stop looking at them once they were in and he was right. They have completely changed the look of our house and we are blown away by the quality of the workmanship. We both really wanted to sing the praises of Jake and Chris especially – they were such a delight to have in the house, they were so polite and professional and have done an incredible job of fitting the windows, everything looks perfect and they were so tidy! They kept us informed of their progress along the way, which was really appreciated. They’re a real credit to your company.

Thank you so much for taking the time to look after my folks I am really grateful!

There is something deeply reassuring about working with the team at Patchett Joinery. You have got yourselves some very loyal customers because of the whole approach and the quality of your work.

Thanks so much again and merry Xmas

We are both really happy with the outcome. The quality of the windows themselves are great, but the overall service from Patchetts from the quote / estimate stage, through to the installation and then (minor) snagging has been seamless. Obviously having as many windows installed as we have had is a fairly disruptive and messy process, but the install team kept things as clean as possible and completed when they said they would which is the main thing! The relatively short lead time (14ish weeks) from the placing of the order to having the install start was a real bonus for us. It was also great being able to visit the workshop and see the manufacturing process in action. Would have no issues recommending Patchett’s (indeed have already passed your details on to a few people looking for timber window replacements!).

Thank you both for your help throughout, we are extremely pleased that we chose to work with Patchett Joinery.

Janine, thank you so much for your help. We appreciate we changed our minds a few times during the design stage, but feel you did a wonderful job helping us find a quality product within our budget.

Rob, the entire process has been great, very smooth and well communicated. The installation team were wonderful, they all worked extremely hard to get the job done is such a short space of time and made a great effort to keep their work space/the house as tidy as possible as they went along.

We will certainly be happy to recommend you.

Just thought I’d like to let you know how thoroughly pleased and delighted we are with our new windows, they are perfect! The installation team were excellent.

There’s nothing Limited about you. Nicholas Tetlow your quotation was superb. Rob, I sent you a photo. The ones you’ve sent me are just sensational. Harriet Dytiche, you’ve always been there when I called. Thank you all so very much for restoring 15 and 17 Bridge street cottages to the listed buildings they are.
So grateful and thrilled about how they look. THANK – you all.

A simple message to say thank you for the highest quality of service and product. You have now completed the replacement of all windows in our Victorian terrace. The product is utterly fantastic – expert craftsmanship. The service from all your staff, including you both, is equally of the highest standard.

I was really reticent replacing sash windows that had lasted over 100 years – why not just repair? My concerns were design, yet also wanting efficiency. Being a Planner I was always design oriented – how they would look in the context of the finesse of the Victorian era? They look absolutely marvellous. OK, one cannot repeat the varied character of Victorian glass without significant expense, but the finished effect is still great.