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“We absolutely love the windows 😊
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“Can I take this opportunity to say for the first day of installation your team have outdone themselves. Super pleased this far. They haven’t wasted anytime and just got on. The windows themselves are brilliant.”
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“The lads who came to install were brilliant, so professional, considerate and friendly and they are a credit to your company.”
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Just wanted to say again, what super service and window quality Patchett’s have given us, our new house looks amazing!
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“”I wanted to take a moment to express my profound appreciation for the exceptional service provided by Patchett Joinery. The installation process went extremely smoothly, and your team did a fantastic job. Both of the fitters were a pleasure to work with, demonstrating professionalism and a keen attention to detail that truly set them apart. The manufacturing stage was managed efficiently and smoothly, which I greatly appreciated. Your team’s clear and consistent communication kept me fully informed throughout the process, ensuring there were no surprises along the way. The end product is nothing short of stunning – the traditional sash windows and the front door, which perfectly matches the original features, are both testaments to the high quality of your work. I’m absolutely delighted with the results. I’m looking forward to continuing our collaboration as we move on to the extension phase. If the work thus far is any indication, I have no doubt that this next stage will be handled with the same level of professionalism and expertise. Thank you once again for your excellent work.””
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“Dear Mr Patchett, recently I’ve had four double-glazed sash windows fitted in my house at the above address. The work was done by Michael and Gareth – they are a credit to your company. I couldn’t praise them more.
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“”We would like to thank you for the work your team has just completed to install our new windows and doors. We are really pleased with the new windows, and we especially love the doors and the extra light we now have both in the kitchen and hall. Thank you for your expert guidance and patience Janine, it really helped us to make the many decisions along the way 😊
Chris and the team have done a brilliant job, all the on-site team were friendly and easy to have around the house; they were also very helpful when we had queries and with resolving the minor issues we have raised… We have found the experience of working with yourselves and all of the team at Patchett Joinery very satisfactory. Everyone is very professional and good at the work they do and the end-to-end experience has been great.”
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“To say we are thrilled with the windows would be a massive understatement! When Nick came out to have a look at our house and give us a quote, he said that we wouldn’t be able to stop looking at them once they were in and he was right. They have completely changed the look of our house and we are blown away by the quality of the workmanship. We both really wanted to sing the praises of Jake and Chris especially – they were such a delight to have in the house, they were so polite and professional and have done an incredible job of fitting the windows, everything looks perfect and they were so tidy! They kept us informed of their progress along the way, which was really appreciated. They’re a real credit to your company.
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“Thank you so much for taking the time to look after my folks I am really grateful!
There is something deeply reassuring about working with the team at Patchett Joinery. You have got yourselves some very loyal customers because of the whole approach and the quality of your work.
Thanks so much again and merry Xmas
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“We are both really happy with the outcome. The quality of the windows themselves are great, but the overall service from Patchetts from the quote / estimate stage, through to the installation and then (minor) snagging has been seamless. Obviously having as many windows installed as we have had is a fairly disruptive and messy process, but the install team kept things as clean as possible and completed when they said they would which is the main thing! The relatively short lead time (14ish weeks) from the placing of the order to having the install start was a real bonus for us. It was also great being able to visit the workshop and see the manufacturing process in action. Would have no issues recommending Patchett’s (indeed have already passed your details on to a few people looking for timber window replacements!).
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“Thank you both for your help throughout, we are extremely pleased that we chose to work with Patchetts.
Janine, thank you so much for your help. We appreciate we changed our minds a few times during the design stage, but feel you did a wonderful job helping us find a quality product within our budget.
Rob, the entire process has been great, very smooth and well communicated. The installation team were wonderful, they all worked extremely hard to get the job done is such a short space of time and made a great effort to keep their work space/the house as tidy as possible as they went along.
We will certainly be happy to recommend you.
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“Dear Patchett Joinery team,
There’s nothing Limited about you. Nicholas Tetlow your quotation was superb. Rob, I sent you a photo. The ones you’ve sent me are just sensational. Harriet Dytiche, you’ve always been there when I called. Thank you all so very much for restoring 15 and 17 Bridge street cottages to the listed buildings they are.
So grateful and thrilled about how they look.
Yours sincerely Annette E Pigrum
THANK – you all.
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“A simple message to say thank you for the highest quality of service and product. You have now completed the replacement of all windows in our Victorian terrace. The product is utterly fantastic – expert craftsmanship. The service from all your staff, including you both, is equally of the highest standard.
I was really reticent replacing sash windows that had lasted over 100 years – why not just repair? My concerns were design, yet also wanting efficiency. Being a Planner I was always design oriented – how they would look in the context of the finesse of the Victorian era? They look absolutely marvellous. OK, one cannot repeat the varied character of Victorian glass without significant expense, but the finished effect is still great.
Can you please on our thanks to all your team, from Rob through to those who made the windows to the fitters. I insist
Best regards
Duncan”
