Just to confirm our telephone conversation of last week, would you please express our thanks to all who have been involved in the manufacture and delivery of the patio frame to Roos.
Sheila and I are absolutely delighted with it. Sheila, because it meets all her requirements for the frame and both of us for its technical details which you have achieved in its manufacture and the quality and manufacture of the frame.
I felt very proud, that in some small way, I had helped Patchett Joinery achieve this standard. It is excellent.
“Good morning Rob,
I would like to thank everyone who has been involved in designing, manufacturing and installing my windows and door. I am absolutely thrilled with the final result.
The idea was to let higher levels of light into my very dark north-facing kitchen. The improvement is amazing. Not only the light levels but I have also rediscovered the fantastic view over Pendle Hill to the rear of the property (Lancashire side I’m afraid!) Your eye is automatically drawn to the outside.
I would like to pass on my special thanks to the three young men who installed my windows. They were amazingly professional, neat and tidy. The finish is perfect. They consulted me throughout the process to get the best result and listened to everything I had to say.
I hope that you all have a fantastic Christmas.
Thank you once again.
Just wanted to say how pleased we where with the service you guys have provided and continue to provide. The speed in which our lock repair was sorted was absolutely brilliant and I’m so happy we chose to buy our windows and doors from you guys.
It’s usually such a pain to get problems solved but your service is a breath of fresh air and I wouldn’t hesitate to recommend you guys.
From day one to three years later you have delivered above and beyond my expectations and I just wanted to say thanks to you and everyone who has been involved.
““I didn’t really know Patchett Joinery before embarking on this process. Since day one with the Sales team through to the delivery and fitting they have been exceedingly professional. Furthermore, even during this exceedingly difficult COVID-19 times they have been really courteous and informative.
I would recommended Patchett to anyone considering purchasing new windows, their products are fantastic and moreover their service has been unrivalled”
We are good thank you.
We’re extremely pleased with our new windows and think they look fantastic. We love the quality and are really glad we chose wood over UPVC. The installation went very smoothly and the guys were excellent and very thorough.”
“Yes everything is fine and I am extremely pleased with the completed job. The quality of the installation teams, their skills and their pride in their job was excellent. Now of course it’s easy to say “well that’s just to be expected”, but nowadays when you get good service unfortunately it is the exception rather than the rule. So thanks for a good job well done.
“Patchetts replaced all 20 of our windows with sliding sashes and we are delighted with the result. Our initial contact and subsequent meetings with Janine ensured our order was exactly what we wanted. We accepted the offer of a visit to the factory and found it fascinating. The survey was thorough and the time between placing the order and delivery was remarkably quick. Installation was completed ahead of schedule with very few hitches other than the inevitable upheaval of having all the windows done at once. Most impressive was the extra joinery we needed to restore a shutter box which is now much improved. “
” We are absolutely delighted with the new windows, they look sensational and have completely changed the character of the building. Needless to say I wouldn’t be surprised if you get quite a few enquiries through from other households on the back of this work.
The team you sent over were an absolute pleasure to deal with. They carried out the work with much care and consideration for the house and have done a great job. Please pass our thanks on to them.
The doors and windows are complete and we’re really pleased with them. All the choices of colour and glass and design have worked well, you and the team at Patchett have done a great job for us.
Thanks to you and Rob, and the install team too – who did a super job here during the installation.
Richard & Ann
“I’m so pleased with my beautiful new sash windows and can’t fault Patchett’s in any way for price, quality, reliability, and customer care. Their attention to every detail at every stage was impressive, from surveying to construction, installation and cleaning up each day as work progressed, so I felt in very safe hands. They also offered to lead the planning permission process which was a great help. I’ve had so many compliments from neighbours and friends about the windows, so would happily recommend Patchetts. In fact, I was reluctant to cover them up again with curtains!
“We use Patchett Joinery windows and doors for all our heritage and listed building renovation projects. Patchett provide a good customer service with deliveries on time, the product quality and finish is excellent. Highly recommended!”