Just wanted to say how pleased we where with the service you guys have provided and continue to provide. The speed in which our lock repair was sorted was absolutely brilliant and I’m so happy we chose to buy our windows and doors from you guys.
It’s usually such a pain to get problems solved but your service is a breath of fresh air and I wouldn’t hesitate to recommend you guys.
From day one to three years later you have delivered above and beyond my expectations and I just wanted to say thanks to you and everyone who has been involved.
““I didn’t really know Patchett Joinery before embarking on this process. Since day one with the Sales team through to the delivery and fitting they have been exceedingly professional. Furthermore, even during this exceedingly difficult COVID-19 times they have been really courteous and informative.
I would recommended Patchett to anyone considering purchasing new windows, their products are fantastic and moreover their service has been unrivalled”
We are good thank you.
We’re extremely pleased with our new windows and think they look fantastic. We love the quality and are really glad we chose wood over UPVC. The installation went very smoothly and the guys were excellent and very thorough.”
“Yes everything is fine and I am extremely pleased with the completed job. The quality of the installation teams, their skills and their pride in their job was excellent. Now of course it’s easy to say “well that’s just to be expected”, but nowadays when you get good service unfortunately it is the exception rather than the rule. So thanks for a good job well done.
“Patchetts replaced all 20 of our windows with sliding sashes and we are delighted with the result. Our initial contact and subsequent meetings with Janine ensured our order was exactly what we wanted. We accepted the offer of a visit to the factory and found it fascinating. The survey was thorough and the time between placing the order and delivery was remarkably quick. Installation was completed ahead of schedule with very few hitches other than the inevitable upheaval of having all the windows done at once. Most impressive was the extra joinery we needed to restore a shutter box which is now much improved. “
” We are absolutely delighted with the new windows, they look sensational and have completely changed the character of the building. Needless to say I wouldn’t be surprised if you get quite a few enquiries through from other households on the back of this work.
The team you sent over were an absolute pleasure to deal with. They carried out the work with much care and consideration for the house and have done a great job. Please pass our thanks on to them.
The doors and windows are complete and we’re really pleased with them. All the choices of colour and glass and design have worked well, you and the team at Patchett have done a great job for us.
Thanks to you and Rob, and the install team too – who did a super job here during the installation.
Richard & Ann
“I’m so pleased with my beautiful new sash windows and can’t fault Patchett’s in any way for price, quality, reliability, and customer care. Their attention to every detail at every stage was impressive, from surveying to construction, installation and cleaning up each day as work progressed, so I felt in very safe hands. They also offered to lead the planning permission process which was a great help. I’ve had so many compliments from neighbours and friends about the windows, so would happily recommend Patchetts. In fact, I was reluctant to cover them up again with curtains!
“We use Patchett Joinery windows and doors for all our heritage and listed building renovation projects. Patchett provide a good customer service with deliveries on time, the product quality and finish is excellent. Highly recommended!”
“We endeavoured to use a local company, heard about you when we moved in and noted you were exhibiting at Harrogate. We waited until just before then contacted your company and Janine visited, thereafter it has been a clean and efficient process. We were glad we visited your stand at Harrogate and we were also glad to receive other quotations. Our choice has been correct, we are very happy with the finished result. Your fitters were a credit to you, courteous, clean, polite and up to the task. Service from the office has been faultless and our factory tour was a pleasure.
“Myself and my husband are delighted with them and now already wanting our back of house doing!!! Thank you to everyone at Patchett for providing a great service from start to finish.”
“We have nothing but positive feedback about how lovely it looks and that is from neighbours as well!”