“Yes everything is fine and I am extremely pleased with the completed job. The quality of the installation teams, their skills and their pride in their job was excellent. Now of course it’s easy to say “well that’s just to be expected”, but nowadays when you get good service unfortunately it is the exception rather than the rule. So thanks for a good job well done.
“Patchetts replaced all 20 of our windows with sliding sashes and we are delighted with the result. Our initial contact and subsequent meetings with Janine ensured our order was exactly what we wanted. We accepted the offer of a visit to the factory and found it fascinating. The survey was thorough and the time between placing the order and delivery was remarkably quick. Installation was completed ahead of schedule with very few hitches other than the inevitable upheaval of having all the windows done at once. Most impressive was the extra joinery we needed to restore a shutter box which is now much improved. “
” We are absolutely delighted with the new windows, they look sensational and have completely changed the character of the building. Needless to say I wouldn’t be surprised if you get quite a few enquiries through from other households on the back of this work.
The team you sent over were an absolute pleasure to deal with. They carried out the work with much care and consideration for the house and have done a great job. Please pass our thanks on to them.
The doors and windows are complete and we’re really pleased with them. All the choices of colour and glass and design have worked well, you and the team at Patchett have done a great job for us.
Thanks to you and Rob, and the install team too – who did a super job here during the installation.
Richard & Ann
“I’m so pleased with my beautiful new sash windows and can’t fault Patchett’s in any way for price, quality, reliability, and customer care. Their attention to every detail at every stage was impressive, from surveying to construction, installation and cleaning up each day as work progressed, so I felt in very safe hands. They also offered to lead the planning permission process which was a great help. I’ve had so many compliments from neighbours and friends about the windows, so would happily recommend Patchetts. In fact, I was reluctant to cover them up again with curtains!
“We use Patchett Joinery windows and doors for all our heritage and listed building renovation projects. Patchett provide a good customer service with deliveries on time, the product quality and finish is excellent. Highly recommended!”
“We endeavoured to use a local company, heard about you when we moved in and noted you were exhibiting at Harrogate. We waited until just before then contacted your company and Janine visited, thereafter it has been a clean and efficient process. We were glad we visited your stand at Harrogate and we were also glad to receive other quotations. Our choice has been correct, we are very happy with the finished result. Your fitters were a credit to you, courteous, clean, polite and up to the task. Service from the office has been faultless and our factory tour was a pleasure.
“Myself and my husband are delighted with them and now already wanting our back of house doing!!! Thank you to everyone at Patchett for providing a great service from start to finish.”
“We have nothing but positive feedback about how lovely it looks and that is from neighbours as well!”
Everything went very well thanks, the team of Micky, Daren and Jake were brilliant. Couldn’t have asked for better! Oh! and you were pretty good too!!
You may well hear from me again soon, as I’m seeing a builder tomorrow to look at the possibility of putting a back door in the utility room.
Many thanks again for a brilliant job. It looks fabulous!”
We have had a lot of building work done recently. Patchett Joinery stood out from our other contractors in supplying an excellent product, right first time, fitting on the day you said you would, completing the work in the time you said you would and leaving the site clean and tidy afterwards. Overall we’re delighted and happy to recommend the company.”
“Thanks Rob, all good thank you. I’m happy with the windows, your fitters were particularly impressive and fitted them to a high standard.”
“We looked around for someone to make us some proper sliding sash windows, eventually deciding on Patchett Joinery. We liked the fact that they were a local employer and that they had a long history in this field. We were able to visit the factory and see and use the finished product, which was very important to us. The windows were fitted by direct employees of the company who knew the products inside out and the finish was to a very high quality. The windows have attracted a lot of attention locally and we have been very pleased to let our neighbours know where we got our windows from. We have no hesitation in recommending Patchetts, the windows and door we had installed are fabulous.”
“The service I received from Patchett was second to none, from the very first enquiry, right to the final communication asking me if all was well it went swimmingly and with minimal fuss.
Janine arrived to do the recce and was friendly, knowledgeable and knew exactly the look and feel that was required. I completely trusted her to sort the project out.
Everything moved to schedule. From the moment the team arrived they had a complete respect for the house and prepared the way to keep things as clean and un-disruptive as possible.
The joiners were polite, considerate and thorough. Any final snags (they were minimal) were dealt with speedily. The end result I am absolutely delighted with and have recommended Patchetts
to friends who may be considering changing their own windows.”